Specialty Focus: Chronic Care Management

Chronic Care Billing,
Engineered for Precision.

monitor_heart

Chronic Care Mgmt

Scanning Zone...
monitor_heart
CCM
sensors
RPM
clinical_notes
PCM
transfer_within_a_station
TCM

Select a clinical focus area on the scanner or list below to reveal the specific CPT codes, time requirements, and documentation standards our certified coders master to secure your chronic care revenue.

monitor_heart

Chronic Care Management (CCM)

expand_more

Precise billing for non-complex CCM (99490/99439) and complex CCM (99487, 99489, 99491). We meticulously track the required 20 minutes of clinical staff time per month, verify patient consent, and prevent duplicate-service denials with other care management programs.

99490/99439 Complex CCM 99487 20-Minute Time Tracking
sensors

Remote Patient Monitoring (RPM)

expand_more

Accurate coding for device setup and supply (99453/99454) and treatment management (99457/99458). We strictly monitor the mandatory 16-day data collection window and proper consent requirements to keep RPM claims clean and reimbursable.

99453/99454 99457/99458 16-Day Data Window
clinical_notes

Principal Care Management (PCM)

expand_more

Expert billing for PCM (99425, 99426, 99427) designed for patients with a single high-risk chronic condition. We track the 30-minute monthly time requirement, ensure the designated provider meets the billing criteria, and prevent overlap with CCM services.

99426/99427 Single High-Risk Condition 30-Minute Requirement
transfer_within_a_station

Transitional Care Management (TCM)

expand_more

Navigating TCM codes (99495, 99496) for post-discharge follow-up within 30 days. We verify the interactive contact within 2 business days, correct medical decision making (MDM) complexity level, and prohibited overlap with discharge-day services.

99495/99496 2-Day Interactive Contact 30-Day Window

Chronic Care Billing is Complex.
We Make It Profitable.

Chronic Care and Remote Patient Monitoring face intense scrutiny regarding time-logging, patient consent, and concurrent billing. Hover over the common challenges below to see how HBS secures your revenue.

Time Tracking Overlaps

Billing for CCM or RPM without meeting the strict 20-minute minimums, or mistakenly double-counting the same clinical staff time for both programs, leads to immediate recoupments.
Hover for Solution

The HBS Solution

We implement automated time-boundary tracking per calendar month. Our systems distinctly separate CCM (99490) time from RPM (99457) time, ensuring legally compliant, separate billing records.

Consent & Initiation

Medicare requires explicit, documented patient consent and a comprehensive care plan. Missing this—or failing to conduct the initiating E&M visit—voids the entire claim.
Hover for Solution

The HBS Solution

We enforce strict front-end chart audits. We will not submit a CCM/RPM claim until patient consent, care plans, and the initiating comprehensive visits are fully verified in the EHR.

TCM & Concurrent Care

Billing CCM during the 30-day Transitional Care Management (TCM) window or alongside home health services without proper modifiers triggers immediate denials.
Hover for Solution

The HBS Solution

Our rules-engine cross-references dates of service globally. We prevent invalid concurrent billing, ensuring global periods and TCM windows are respected to maintain compliance.

The HBS Chronic Care Advantage

We don’t just process claims; we act as the financial safeguard for your care management programs. From validating RPM data transmissions to auditing CCM time logs, we turn monthly management into a predictable asset.

98% First-Pass Clean Claim Rate

Our proprietary scrubbing engine catches time-overlap errors, missing consent documentation, and invalid concurrent billing before the claim ever leaves our system.

Automated Monthly Rollover

We efficiently track calendar-month resets for CCM and 30-day windows for RPM, ensuring nothing falls through the cracks and billable cycles aren't missed.

Audit-Ready Compliance

We ensure your care plans, 16-day transmission logs, and interactive time logs are flawlessly linked to claims, shielding you from Medicare recoupments.

Average Clinic Revenue Lift (First 6 Months)

M1
M2
M3
M4
M5
+22% Lift
M6
Calculate Your Specific ROI

Stop Chronic Care Denials Today.

Let our specialized CCM/RPM billing team audit your current processes. Discover exactly where your revenue is leaking on unbilled time and compliance errors.